November 22, 2008, Saturday, 326

Logging Complaints

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Before you log a complaint against a seller, make absolutely sure that you have a valid complaint. A valid complaint can be any one of:

  • You were sold a file and it is corrupt (unplayable or bad image, audio or video artifacts).
  • You were sold a file and it is not what you thought you were purchasing.

If either of these happens to you, an electronic complaint form can be filled using our Complaints Page.